To find your order number, you can look at the top right corner of the order confirmation you received via email, or in the subject line of the confirmation email. Your order number consists of two capital letters, a dash, and four digits.It follows
You have the option to change the size or color of your order as long as it has not yet been processed at our warehouse. We are happy to accommodate these changes, provided that the requested size and color are available in stock and at the same pric
You have the option to cancel your entire order or just parts of it, as long as it has not yet been processed at our warehouse.All cancellations are handled manually, which means they can only be processed during our normal opening hours. When an ord
It is unfortunately not possible to make any changes to your delivery, whether for home delivery orders or those shipped to a parcel shop. However, we do offer the option to cancel your current order so that you can place a new one with your preferre
You have the option to exchange an item by placing a new order for the desired style on our webshop. Simply return the unwanted item, and we will process your return within 10 business days of receiving it, after which you will receive your refund. �
If you do not collect your order from the post office, it will automatically be returned to our warehouse. The parcel shop will store your package for at least 14 days. During peak periods, some parcel shops may only store your package for up to 7 da
We unfortunately experience that our emails sometimes end up in your spam folder, as we have not been added as an approved sender. If you have previously unsubscribed from our newsletter, this means you will not receive important emails from us — suc