How long do I have to return my order?Updated 3 hours ago

You have a 14-day return right on your order, counted from the time you physically received it.

For packages delivered to your address or collected at a parcel shop, the period starts from the day the package was delivered to your address or the day you picked it up from the parcel shop.

🦋 Pre-orders
The return right applies for 14 days from the moment you physically receive the order.
Read more here about the terms and conditions for pre-ordered items.

Your return period never starts from the date you placed your order.