Have you received my return package?Updated 3 hours ago
If you create a return through our return portal, you will always have the option to track the package via your tracking link. This allows you to follow your return parcel until it reaches our warehouse.
đź“® When your tracking shows that the package is located in Aalborg and marked as delivered, it means we have received it at our warehouse. Please note that we do not send an email confirming the arrival of your return package at our warehouse.
đź’Ś You will only receive an email once your return has been processed, which usually happens within 10 business days.