Can I use the same return label?Updated 3 hours ago
You can easily return multiple items from the same order within 14 days by creating a new return label with the correct email and order number.
✔️ If you have already dropped off your package, the used return label cannot be reused.
✔️ If you wish to return more items from one order and have not yet dropped off your package, but you already created a return label, you must create a new return label and register all the items you wish to return. This ensures correct handling of your return.
✔️ If you have created a return label but not yet used it, you can still use it on your return package, provided that the correct items have been registered.
💌 Please note
To correctly register the items you wish to return in our system when we process your return, you must create a completely new return label with all the items you want to return. You will only be charged for one label.