When can I expect to receive my pre-order?Updated 4 hours ago
📦💨 Expected Delivery
On the product page, you can see the expected delivery week for our warehouse before placing your order. This will also be confirmed on your order confirmation, based on the specific product listed.
Always refer to the delivery week stated in your order confirmation, as this may change on the website due to multiple deliveries of the same product.
If your order contains multiple pre-orders with different delivery weeks, the latest week will indicate when you can expect your order to be shipped from our warehouse.
Pre-ordered items can be delivered to our warehouse on any business day within the stated week. There is a possibility that delivery may occur after the indicated week if the product arrives late during that week. We are unable to provide an exact delivery date for your specific pre-order.
⌛️ Delays
When placing a pre-order, please be aware that we may need to cancel your order if complications arise with our suppliers. This can occur if the products cannot be delivered as expected.
A pre-ordered item may also be delayed due to unforeseen circumstances that affect delivery time. If such a situation occurs, you will be contacted via email. This condition applies to all our pre-orders.
Please note that delivery is always an estimated timeframe, and in some cases, delays or even earlier deliveries may occur.